In order to make your shopping as convenient as possible. During the checkout you have the following options to choose from:

• Credit Card: VISA or MasterCard
• Google Pay
• Bank transfer

BuySnus reserves the right to exclude customers from individual payment options without giving reasons or to insist on prepayment.

No matter which option you choose, the protection of your personal data is extremely important to us. All transactions are therefore sent via an SSL-secured server with password protection.

PAYMENT BY CREDIT CARD

We accept VISA and MasterCard credit cards.

All credit card payments are processed by Global Payments, one of the leading providers of online transactions. For security reasons, your card and account information are neither stored nor visible to us. This information is only known to you and our bank.

When you reach the payment page, you must first select the card type and then enter the card number, expiration date and CVV code.

Our system forwards the transaction via an encrypted server connection to Global Payments, which authorizes your bank. Once the transaction has been approved, the amount will be reserved and debited to your account and your order will be shipped.

PAYMENT BY GOOGLE PAY

Make an easy and quick payment with Google Pay on your Android devise using your stored credit card. You can choose Google Pay after you have selected Credit card payment and confirmed your order in the checkout.

Your credit card information is never shared, instead Google Pay use a virtual number to represent your information so that your card information is kept safe.

PAYMENT BY BANK TRANSFER

If you want to pay by bank transfer, choose it as payment alternative at the checkout.

When you have confirmed and completed your order, you will receive an order confirmation sent to your e-mail address with BuySnus.at’s bank account details.

Please note: It may take a few bank business days until your bank transfer transaction is credited to our account.

You order will be processed and shipped as soon have we have received your payment.

If an order is not paid for within 14 days, it will be cancelled.

How do I get the information I need for the bank transfer?

If you have placed an order with bank transfer as payment option, you will receive an e-mail within a few minutes with all the information you need to complete the bank transfer.

I haven’t received an order confirmation.

If you haven’t received an order confirmation, this could be due to several reasons:

- Control that the e-mail address you have registered at BuySnus.at is correct. If it’s not, please change it as soon as possible.

- Your e-mail server might have been down when the e-mail was sent.

- Check your spam folder, maybe the e-mail has been wrongfully marked as spam?

- Your e-mail inbox might be full. Some e-mail providers put a limit on how much data that can be stored in the inbox.

If you didn’t receive an order confirmation, please contact us at info@buysnus.at and we will resend your order confirmation.

Reason for payment

Please enter the order number/reference number you received in your order confirmation as the reason for payment. This makes it possible for us to match your payment with your order, which avoids preventable and unnecessary delays.

IMPORTANT:

The bank transfer should be marked as either SHA or OUR, as we will have to reduce the order if we are being billed costs other than those taken by our bank.

Bank details for international transfers:

Account holder: Nico Distribution s.r.o.

Customer reference: Your order number

IBAN: CZ58 0800 0000 0021 1762 2283

SWIFT/BIC: GIBACZPX

Bank: Česká spořitelna a.s.